Yyyyoooooooo!I'm so wrong for this....
Thank you for your email.
GameStop:
My Name is Diego g, I will be the specialist assisting you today. ! I'm sorry you've had an issue with an order. I understand this can be frustrating and I apologize for any problem this may have caused you. But no worries, I'm here to help.
We apologize that unfortunately we are unable to alter or cancel order 51511060211929 because it has been shipped.
We apologize for the delayed response to your email. According to our records, your package has been delivered on Monday, 11/09/2015 at 5:39 P.M. If you did not receive it , please check with the old address.
We will be happy to assist with a replacement or a refund per your preference. Please let us know which method you wish to pursue.
Me:
Thanks for your late response! The package was shipped to the wrong address but I was able to go to the old adress and recover some of the package. Here is the problem, when I arrived at the old address it was too late the neighborhood dogs got a hold of it and ripped open the package damaging my shipment. Please let me know how to resolve this issue.
If I get a free elite console out of this[emoji38][emoji38][emoji38]
Sent from my SM-G920P using Tapatalk