wait wtf is going on here..i thought u needed 92% to be top guide?
i got 94% and im still getting 10 cent
i got 94% and im still getting 10 cent
wait wtf is going on here..i thought u needed 92% to be top guide?
i got 94% and im still getting 10 cent
Naw fam'...sorry to hear that you have to get 95% accuracy and a minimum of 200 searches in that week.
I know your upset but it's still money out there so just depend on how important it is to you.
You have until 11:59 this Saturday to get over 200 with 95% accuracy.
If you need a lil' help I got you but first you gotta post exactly how you been answering questions.
Matter of fact I'm going to post a fail proof how to for those not making top guide every week.

i had over 600 searchers,they sent me some email like congradulations yada yada ydada
u mean this fuckboys couldnt give me the extra 1 %![]()
like congradulations yada yada ydada

, i could have swore i got that link from one of their own manual guides....Quality Control Report
Question - Mjgmgjda.mjgda.mdjag.wmtjpgda.tjpgda.mdjag.wtpdjag.wtpmdjag.mdjag.mdjag.mjdag.wtpmjgwtpmdjag.mjgwdtap.mjgda.wtqtja.wmdjgtap.wmdjgmda.wtpjmdag.wtpjag.mdjag.
Your Response - That's great, I don't know if that's you or an error with our system. ChaCha!
Your Source - http://quicklinks.chacha.com/finders-advicefinder?
Reason for Feedback - Citation
If you feel the assessment of your response was incorrect, you can send a message through Feedback in the Forum or KnowledgeBase, selection "Quality Feedback Request".
i did 1300 and got 7 qcf's and i only really deserved 2, the other 5 were for wrong convo citation..... barely made it with 95.9%.....
i thought sure as hell i wasnt gonna make it but i did.....
heres one....i cited the damn advice page, i could have swore i got that link from one of their own manual guides....
Damn, am I too late to get in on this? Yall seem to be convinced so now I'm curious my damn self. Can a brotha get a PM?
-VG
...check your pmi did 1300 and got 7 qcf's and i only really deserved 2, the other 5 were for wrong convo citation..... barely made it with 95.9%.....
i thought sure as hell i wasnt gonna make it but i did.....
heres one....i cited the damn advice page, i could have swore i got that link from one of their own manual guides....
i did 1300 and got 7 qcf's and i only really deserved 2, the other 5 were for wrong convo citation..... barely made it with 95.9%.....
i thought sure as hell i wasnt gonna make it but i did.....
heres one....i cited the damn advice page, i could have swore i got that link from one of their own manual guides....
Yeah that is some straight bullshit but I had to learn the hard way to about those citations it caused me not to make top guide a couple weeks ago...
but in case you did not know the way to answer those is to hit the "Customer Clarify" or the "Abuse" buttons they basically don't want guides grabbing .20 off those types of questions.
Naw fam'...sorry to hear that you have to get 95% accuracy and a minimum of 200 searches in that week.
I know your upset but it's still money out there so just depend on how important it is to you.
You have until 11:59 this Saturday to get over 200 with 95% accuracy.
If you need a lil' help I got you but first you gotta post exactly how you been answering questions.
Matter of fact I'm going to post a fail proof how to for those not making top guide every week.

Nigga, are you retarded? Don't EVER hit Clarify or Abuse. NEVER. NEVER. Trust me. NEVER





He is right though, never use clarify or abort. Every question can be answered with a legit response.
Quality Control Report
Question - Mjgmgjda.mjgda.mdjag.wmtjpgda.tjpgda.mdjag.wtpdjag .wtpmdjag.mdjag.mdjag.mjdag.wtpmjgwtpmdjag.mjgwdta p.mjgda.wtqtja.wmdjgtap.wmdjgmda.wtpjmdag.wtpjag.m djag.
Your Response - That's great, I don't know if that's you or an error with our system. ChaCha!
Your Source - http://quicklinks.chacha.com/finders-advicefinder?
Reason for Feedback - Citation
If you feel the assessment of your response was incorrect, you can send a message through Feedback in the Forum or KnowledgeBase, selection "Quality Feedback Request".
...He got cited because he used quicklinks when he should have just hit "customer clarify" or "abuse"....thus my reply.....r u guys really reading this thread or just playing trump the expert!

Answer it...He got cited because he used quicklinks when he should have just hit "customer clarify" or "abuse"....thus my reply.....r u guys really reading this thread or just playing trump the expert!
...and if you still don't think it is safe just copy and paste it to the feedback when you get one like that and watch ChaCha tell you the same shit I'm telling you.
"customer clarify" and "abuse" are not there to get you in trouble or cost you money, they are there to make the system resolve issues while in action without paying YOU .20cents for doing nothing! (There are many opportunities to make .20cents on stupid questions that make sense than to respond to illegible, unreadable babble.)
Funny how kats say this shit like "NEVER HIT THOSE BUTTONS" over here in this thread but I don't see any of you posting that same issue in the ChaCha forum!
Bet you the mods will tell you the same thing.
He is right though, never use clarify or abort. Every question can be answered with a legit response.
Answer it...He got cited because he used quicklinks when he should have just hit "customer clarify" or "abuse"....thus my reply.....r u guys really reading this thread or just playing trump the expert!
...and if you still don't think it is safe just copy and paste it to the feedback when you get one like that and watch ChaCha tell you the same shit I'm telling you.
"customer clarify" and "abuse" are not there to get you in trouble or cost you money, they are there to make the system resolve issues while in action without paying YOU .20cents for doing nothing! (There are many opportunities to make .20cents on stupid questions that make sense than to respond to illegible, unreadable babble.)
Funny how kats say this shit like "NEVER HIT THOSE BUTTONS" over here in this thread but I don't see any of you posting that same issue in the ChaCha forum!
Bet you the mods will tell you the same thing.
Nobody trying to 'trump' anybody. Why hit customer clarify or abuse when you could just as easily answer the question? The IS was clearly being a jackass sending a joke question, and my response would have been "Did you have a question for ChaCha?", just like it always is when I get shit like that myself. I've made top guide enough times to know what will and will not get me feedback. I don't post on the forums, but if I did I would tell them the same shit.
posted is a "abuse" question and should be delt with as such, he qot a QC just because he used the quicklinks for the source....My advice would have been to just hit the customer clarify or abuse and keep it moving.tapdatass



LeroyDibiase said:Nigga, are you retarded? Don't EVER hit Clarify or Abuse. NEVER. NEVER. Trust me. NEVER






weekend bonuses incase you didn't get an email like me
Guaranteed Cash!
Earn automatic extra cash- Just answer 170 questions within an 8-hour period and we'll give you a a $12 bonus! Remember, quality is always checked before money is disbursed.
From 11:00 AM - 7:00 PM Eastern - Complete 170 Searches for $12
From 7:00 PM - 3:00 AM Eastern- Complete 170 Searches for $12

Uh no. He got in trouble for CITATION because he CITED the wrong page. WRONG PAGE. Again, WRONG PAGE. He should've cited the real conversational page and he would've been OK. I do it all the time. Never missed top guide. If you should've pressed Clarify or Abuse, they will TELL YOU in the QC email. You should read the QC part of the forum. QC will implicitly tell you that you should've hit abuse or clarify if they feel necessary.
And I have posted that in the forums.
Tell em, they don't wanna hear.
das cool fam' my bad on acting a fool 'bout dat "retarded Nigga" comment...if you have a link to the source of your info please post it I would like to check it.CHACHA TIPSHEET quotesHi! Welcome to a little game I call "Everything you ever wanted to know about ChaCha but didn't read in the Knowledgebase, blog, or forum."
1. The company name is ChaCha. It is not Chacha, CHACHA, Cha Cha, Cha cha, Cha, CHA, or ChaHaHa. Any variation of this will earn you a QC. You won't like it. It's unnecessary. ChaCha only!
2. Did you know that there is a proper format for 411 queries? If someone says "Number to Pizza Hut in Las Vegas." Your first instinct is to give them what? The number. HQ says no. This is the proper format:
Pizza Hut
1 Slice Way
Pepperoni, CA 12345
111-111-1111
Even if they ask for ONLY the address or ONLY the phone number you must provide all of this info. If not. You get a QC.
3. Full sentences. They're important. There are 4 exceptions to this. They are lyrics, directions, 411 queries, and weather. If you don't use a full sentence, and it MUST be more than 5 words, you will get a QC. Start every sentence with a capital letter. Use proper spelling and punctuation. Lack of these earn you a QC.
4. Emoticon and Chatspeak. Don't do it. Smilies are not allowed. LOL, LMFAO, LMAO, TY, TTYL, and all other acronyms are not allowed. It's unprofessional and will earn you...what? Come on, say it with me. QC. We're trying to avoid QCs.
5. Google Maps. Ok. I recommend Mapquest. If you're a die hard Google Map fan (do they exist) then you need to link it properly. On the top right hand side of the page you will see "Link to this page." You will need to copy that link into a new tab in your browser. Paste it, open it. THEN you click "Save this page as a result." Otherwise you just get a picture of the US and geographically challenged people will look at it, slack jawed, and drool. And you get a...QC.
6. Blacklisted sites. I could go into this long diatribe (I often do) but I won't. Let me make it simple. See this list? Live it, learn it, love it. All sources on here will get you a QC.
any search engine results page (SERP)
answers.yahoo.com
answerbag.com
QnA.Live.com
Wikipedia.org*
WikiAnswers.com
other wiki sites
*There are several exceptions to Wikipedia. They are Mormonism and Sex Toys. The specific pages will come up in the Quick Links. Do NOT mistake the Google search box with free reign of using Wikipedia. Many people want to know why we can't use it. First, because they said so. Secondly, the info isn't always correct. It's a great starting point. Just make sure it's not your ending point. Use the external links or the footnotes to lead you to a more credible site. Simple, right? I avoid the Gray listed sites, too. You never can be too careful.
7. Dead baby jokes, gay jokes, fat jokes, blonde jokes, etc. If they're requested, send them. If you find your conscience just won't let you do it, abort the query. Another Guide will take care of that customer for you.
8. Does Abuse, Abort, Clarify count against me? Yes.
9. Using profanity. The only time it is ever acceptable to use profanity is when it is specifically requested by the customer. It will appear in lyrics, acronyms, and jokes. Other than that, pretend it's your Mom on the other side of the monitor.
10. Just say no to porn. Sending ANY porn links will not only get you a QC, it will get you deactivated. That's a fancy word for fired. If any naked images appear on the page you do NOT send it. Well, there is a few exceptions. You can find them in Quick Links. It must have a portal that lets the IS know that they must be 18+ to enter the site.
11. What age group is my customer? None of your business and don't try to guess. Assume they're old enough to own a cell phone.
12. How do I get paid? Search the forum, dude. I've answered this too many times. I already get paid. Can't find it in myself to answer it again..lol. The website for the Pay Me Now bank is FirstIb.com.
13. Will be left blank because I'm superstitious and was born on Halloween.
14. Are Mods/Admins employees? No. They're Guides like you and me. They can leap tall buildings in a single bound but they can NOT view your account so all of that must go through Feedback.
15. Can I contest a QC? Sure. You can send the info through Feedback.
16. What do I do if I can't find the answer? If you really can't find the answer then you must try to get your customer closer to their answer. If they want the name of the movie where Samuel L. Jackson played a deranged cop and you can't find anything (Lakeview Terrace, great movie), then send them info on movies he's been in and suggest one of those. Ask for a quote they may remember. Ask relevant questions. Do NOT ask "What movies has he been in?" That's just...wrong. They're already asking US for that info.
17. Why doesn't Feedback answer me? Feedback is a bit overwhelmed. Some Guides have sent in 8 or 9 questions. These are all evaluated by real people. They can't answer everything at once. They're only human.
18. Is it ok to tell customers to see the link? Absotively not. Some of them can't click the link so sending "Please see the attached link for the info" is useless. No one reuses a useless service. Either do the work or Abort it.
19. How do I report bad answers from Guides? Easy one. Go to ChaCha.com. Click on Contact Us. Cut and paste the entire query and answer into the box, send it in. They'll take care of it. They don't like bad customer experiences.
20. Common ChaCha acronyms:
IS=Info Seeker
KB=Knowledgebase
TG=Top Guide
21. What if the whole answer doesn't fit? If you can't reword and reformat it to make it fit then leave a few spaces at the end. Type ...MORE?! This lets the IS (now that you know what it stands for I can use it) know that there is more to the answer and they can choose whether or not to send in a request for the rest of the info.
22. I failed the SMS test the first time, can I retake it? No. There is no retesting allowed.
23. Are there any really important links I should know about but I probably missed in the huge KB? I'm so glad you asked. Yes. Yes there is. Allow me.
THIS is the tip sheet. Important!
Now this is the Guide Handbook. Or, the ChaCha bible. Embrace it. At least read it.
And what do you know? We have a FORMATTING guide. It's purty. Pay attention to it.
24. Info is subject to change at any time.The information provided is valid at the time of posting. I don't know everything.
These are all resources intended to help you. If you're stumped, ask.
25. I won a contest. Where's my money?! Money is usually deposited on the following Monday or Tuesday.
26. When does the Top Guide list come out? You can view the TG list on Thursdays at approximately noon.
27. What time zone does HQ use for EVERYTHING? HQ uses Eastern Time.
Purpose
To help all ChaCha Guides understand how to achieve a great customer experience
What makes a great ChaCha experience?
Simply put, good answers. If a good answer isnʼt possible in 160 characters, get customers closer to an answer
than they were before. Doing the following will ensure that you satisfy the customer and attain high accuracy
and quality scores from Quality Control. Thereʼs no mystery here.
Guide Handbook quotesNote: The customer experience is affected negatively when the Abuse, Clarify or Abort buttons are used
unnecessarily. Refer to the Guide Handbook and PJS Answer Guide for appropriate usage.
Clarifying a Question
The Clarify button exists so Guides may automate how customers are asked to resubmit
questions that are totally unintelligible or unanswerable. Example:
QUESTION: What does hgjykl;s mer?
RESPONSE: [Pressing clarify]
Basically 1 or 2 uses per 100 searches no big deal using it like it's your own personal time out button and your completion is SHOT!Aborting a Question
The Abort button is designed to allow a Guide to transfer a search in the case of a technical
or personal emergency that prevents him/her from sending an answer to the customer. It is
never an “I don’t want to answer this question” button.
Without the Abort option, customers would never get an answer from a Guide who had to
abandon a search. With the button, a Guide facing an emergency can pass the question back
into the system. This is not ideal, because significant time may be lost while the question
cycles until it’s accepted by another Guide. This is why it is for emergency use only.





Props, people need to focus on #16.

im tired of that shit i wanna see if i got the bonus. so i can know if to do it again from 7 to 3.Ok I have two questions about things fucking up my money. Does anyone know a way around those fucking "Who Is" questions? I suspect its just assholes sending in there own names to see what happens, the motherfuckas rarely ask me a famous person or something I can answer quickly. If I could just filter that bullshit out and just answer joke and weather questions or some shit I could just use the magic 8 ball on, I would be balling off this shit. I try google, myspace and search bug, but I get names that have no fucking info. If anyone has a quick generic response that won't fuck up my quality please let me know. Also can anybody tell me the secret as to how people get over a thousand searches and crazy ass numbers like that. Those questions are not back to back and even with a person being a stay at home mom or some shit those numbers seem high as hell to me. I working with the highest speeds at my job and dsl at home. There has to be a secret.



the forum is down and the dashboard.im tired of that shit i wanna see if i got the bonus. so i can know if to do it again from 7 to 3.


Go to whitepages.com, enter the name, most times it won't find their name, and just respond with "I'm sorry but I didn't find any info on this person. Is the spelling correct?"Ok I have two questions about things fucking up my money. Does anyone know a way around those fucking "Who Is" questions? I suspect its just assholes sending in there own names to see what happens, the motherfuckas rarely ask me a famous person or something I can answer quickly. If I could just filter that bullshit out and just answer joke and weather questions or some shit I could just use the magic 8 ball on, I would be balling off this shit. I try google, myspace and search bug, but I get names that have no fucking info. If anyone has a quick generic response that won't fuck up my quality please let me know. Also can anybody tell me the secret as to how people get over a thousand searches and crazy ass numbers like that. Those questions are not back to back and even with a person being a stay at home mom or some shit those numbers seem high as hell to me. I working with the highest speeds at my job and dsl at home. There has to be a secret.
Ok I have two questions about things fucking up my money. Does anyone know a way around those fucking "Who Is" questions? I suspect its just assholes sending in there own names to see what happens, the motherfuckas rarely ask me a famous person or something I can answer quickly. If I could just filter that bullshit out and just answer joke and weather questions or some shit I could just use the magic 8 ball on, I would be balling off this shit. I try google, myspace and search bug, but I get names that have no fucking info. If anyone has a quick generic response that won't fuck up my quality please let me know. Also can anybody tell me the secret as to how people get over a thousand searches and crazy ass numbers like that. Those questions are not back to back and even with a person being a stay at home mom or some shit those numbers seem high as hell to me. I working with the highest speeds at my job and dsl at home. There has to be a secret.
www.spock.com is good for those Who Is questions

i don't give a fuck i am not giving no racist black jokes.
anytime i get any "giev me a black joke" or "give me a nlgger joke" i give they ass a dirty cracker joke