thecrewroom_
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Yooooo Southwest vs delta
Delta flight attendant berates Southwest Airlines gate agent during heated exchange at Atlanta Airport
ByRichard Pollina
Published Oct. 21, 2025, 5:29 a.m. ET
A Delta Air Lines flight attendant was caught on video berating a Southwest Airlines gate agent for being “ghetto” and unprofessional in a fiery exchange in front of a terminal full of travelers.
The uniformed male attendant had just landed at Atlanta Airport when he began calling out the female Southwest employee for what he claimed was poor customer service, according to a video posted on Instagram by @thecrewroom_.
“This is ridiculous. This is the worst airport, and y’all make Southwest look horrible,” the Delta flight attendant tells the rival airline agent as he walks next to her through the terminal. “That customer service is ridiculous.”
As the Southwest employee walks toward the gate, the visibly upset flight attendant trails behind, dragging his suitcase and sneering before slamming her behavior as “ghetto.”
“That’s because it’s Atlanta, y’all have no respect for customer service. Y’all need to clean it up, clean it up because I’m just trying to take a flight,” he continues, adding that he doesn’t “have to take Southwest, I can take Delta.”
Trying not to escalate things further, the Southwest gate agent can be seen raising her hand and heard asking the enraged flight attendant to lower his “tone,” which appears to only outrage him more.
“Get your hands out of my face,” he demands. “You are something. You are nothing. Where’s your name tag at? You ghetto.”
The furious flight attendant rants that co-workers had told him “not to come here” and “not to transfer here” because staff were “ridiculous and ghetto.”
“Atlanta gotta clean itself up — this is supposed to be the black Mecca, and y’all can’t even carry yourself with class,” he shouts.
She then tells him to take Delta back home if he’s unhappy, prompting him to start boasting, “I don’t have to take Southwest, I can take Delta.”
The Southwest worker eventually walks away, as the flight attendant continues his rant to the traveler, recording the heated argument before the video ends.
It’s unclear what prompted the rival airline workers to start mouthing off at each other.
The viral video, posted on Friday, had people in the comments torn over whose side to take.
“ATL does suck with their customer service, he ain’t lying,” one user claimed, siding with the Delta flight attendant.
“I understand where he’s coming from, which is why I love self-service kiosks. Anything to avoid dealing with a human,” wrote another.
“Not just Atlanta, the entire state of Georgia has horrible customer service,” added another.
However, others called out the Delta employee for his lack of professionalism and for going off while wearing the airline’s uniform.
“Sir you were doing too much in uniform,” one user commented.
“There is a time, place, and way to handle issues respectfully and professionally. He did neither. He allowed his ego to outshine his uniform. He should be required to do a public apology if he wants to keep his job. He misrepresented the Delta brand,” another user added.
“Baby! I know Delta done clipped those wings!” commented another.
