I understand.
Like any service it benefits and targets those who need it.
I said the same as you for YEARS intially and now it became a lazy backup. And luckily I have had very few negative experiences.
I also like how it's a good revenue stream for certain people, kept stores in business and especially disabled and elderly benefit
I'm happy they getting paid... but they BETTER realize that while it was always a business
NOW?
It just got REALER.
take it much more seriously and it's going to be monitored MUCH MORE closely
Cold food, messed up orders, lateness, tampered with food, rudeness?
Will NOT be tolerated
Expectations gonna be ridiculous.
Folk gonna go IN and the city/state going to be much more involved.
Cause if they raise rates? These delivery people better understand the clients who can AFFORD it are not going to be f*cking around.
Good luck.