I don't give care who doesn't agree. I said what I said. Shut the fuck up and do your fucking job. Too many enablers. Don't like what you do? Do something else. I order things regularly, packages end up in front of my garage, on my lawn, crushed, wet. High value packages that I should have signed for left out in the elements, all types of crazy shit. Fed-ex don't have a stellar track record as far as I'm concerned, so I may be biased. Bottom line, do your job. It's not that difficult. This is coming from someone that has worked/managed in the service industry for 20+ years.