Was searching on BGOL for knowledge as well.
Still learning myself.
Start off with something simple
Chatbot definition:
At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. When a customer or a lead reaches out via any channel, the chatbot is there to welcome them and solve their problems. They can also help the customers lodge a service request, send an email or connect to human agents if need be
Salesforce has it's own Chatbot, Agentforce
Grok is a chatbot for 'X'
Copilot is a chatbot for Microsoft.
Gemini is a chatbot for Google.
NotebookLLM is a chatbox for Google Workspace etc
So, those are AI Chatbots
As a user, you enter certain prompts to conversate or visualize something.
How does it all work? I dunno, something about Large Language Models,
Machine language or Prompt Engineering.
Some companies create their own chatbots for a user to easily use their service.
Or other chatbox's are created for free or for pay.
Below list of current chatbots