CBP One™ Mobile Application | U.S. Customs and Border Protection
To request an appointment in CBP One™, select your registration that contains all members of your family or co-travelers who share a common U.S. destination address and then request an appointment. At 12 p.m. ET the following day, appointments will be allocated from a pool of registered users who requested an appointment the previous day.
If you receive an appointment, you will be notified around 12 p.m. ET via the CBP One™ app and email. You have up to 23 hours to confirm the appointment by completing a geolocation check to ensure you are within central or northern Mexico and by completing the photo capture and liveness detection process.
In the event you are not selected for an appointment at 12 p.m. ET, you may request an appointment again during the 12-hour period from 12 p.m. ET to 11:59 p.m. ET each day to be considered for the 12 p.m. ET allocation the following day.
CBP is continually monitoring and evaluating the application to ensure its functionality and guard against bad actors. Registrations and accounts that are identified as fraudulent will be removed
On October 28, 2020, U.S. Customs and Border Protection (CBP) launched the FREE CBP One™ mobile application on the Apple App and Google Play stores.
CBP One™ is a mobile application that serves as a single portal to a variety of CBP services. Through a series of guided questions, the app directs each type of user to the appropriate services based on their needs.
As part of CBP’s comprehensive effort to improve the security of our nation’s borders while enhancing legitimate travel and trade, CBP One™ provides increased accessibility and transparency to some of CBP’s most utilized services.
Recent Updates
Use of the CBP One™ app to schedule appointments at land ports of entry has increased CBP’s capacity to process migrants more efficiently and orderly while cutting out unscrupulous smugglers who endanger and profit from vulnerable migrants. The app is free to download, and users can register 24 hours a day, 7 days a week. To ensure efficiency and enhance security, beginning on Monday, March 4, 2024, noncitizens in Central and Northern Mexico can request CBP One™ appointments between the hours of 12 p.m. and 11:59 p.m. ET each day.To request an appointment in CBP One™, select your registration that contains all members of your family or co-travelers who share a common U.S. destination address and then request an appointment. At 12 p.m. ET the following day, appointments will be allocated from a pool of registered users who requested an appointment the previous day.
If you receive an appointment, you will be notified around 12 p.m. ET via the CBP One™ app and email. You have up to 23 hours to confirm the appointment by completing a geolocation check to ensure you are within central or northern Mexico and by completing the photo capture and liveness detection process.
In the event you are not selected for an appointment at 12 p.m. ET, you may request an appointment again during the 12-hour period from 12 p.m. ET to 11:59 p.m. ET each day to be considered for the 12 p.m. ET allocation the following day.
CBP is continually monitoring and evaluating the application to ensure its functionality and guard against bad actors. Registrations and accounts that are identified as fraudulent will be removed
On October 28, 2020, U.S. Customs and Border Protection (CBP) launched the FREE CBP One™ mobile application on the Apple App and Google Play stores.
CBP One™ is a mobile application that serves as a single portal to a variety of CBP services. Through a series of guided questions, the app directs each type of user to the appropriate services based on their needs.
As part of CBP’s comprehensive effort to improve the security of our nation’s borders while enhancing legitimate travel and trade, CBP One™ provides increased accessibility and transparency to some of CBP’s most utilized services.
