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CEO Randall Stephenson told a conference at the World Economic Forum that the company was still evaluating what it would do about peer-to-peer networks, one of the largest drivers of online traffic but also a common way to illegally exchange copyright files.
"It's like being in a store and watching someone steal a DVD. Do you act?" Stephenson asked.
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The U.S. Federal Communications Commission said earlier this month it would investigate complaints that Comcast Corp. actively interferes with Internet traffic as its subscribers try to share files online.
A coalition of consumer groups and legal scholars asked the agency last year to stop Comcast from discriminating against certain types of data. Companies are also rushing to utilize peer-to-peer file sharing for legal distribution of video and game content.
Stephenson said he still sees value in peer-to-peer networks despite some problems.