When that need for speed puts a $36k bite in your ass- 800-Mile 2023 Hellcat Jailbreak Warranty Canceled with $36,000 Repair: What Happened?

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2023 Dodge Challenger Hellcat Jailbreak

With only 1,000 miles on the ticker, one would think this 2023 Dodge Challenger Hellcat Jailbreak would fall under its manufacturer’s warranty, no problem. But no, Dodge denied warranty repairs for the almost new Jailbreak widebody. After all, dealer inspection revealed the engine lost compression in one cylinder, what the dealer calls a “dead miss.”

https://go.microsoft.com/fwlink/?LinkID=286759

Why does the Challenger Hellcat Jailbreak need warranty work?​


All of the cylinders on the 790-mile engine were showing perfect compression, except for cylinder No.7. It showed zero compression. So the problem was a dead cylinder, with a warranty replacement engine set to replace it. Except, Dodge said, “Not so fast.”

According to Carscoops, Dodge says that “Your warranties do not cover the costs of repairing damage or conditions caused by: ‘Tampering with the emission systems, or with a part that could affect the emission systems.’” The owner says that because Dodge claims that the Challenger’s mid-muffler was missing, it can’t honor the warranty.

What does Dodge say the Challenger owner modified?​


This means the owner can expect a $36,000 engine replacement. He said on his Facebook page the dealer “pulled the computer and clearly see it was a faulty engine lost compression and was their fault. From what Dodge told the dealer yesterday, they said this is not the first 2023 this happened to.”

He says the mid-muffler and entire emissions system are stock. But this is where things start to get confusing. You see, Dodge says this isn’t about the mid-muffler. Dodge says, “The warranty claim was rejected after a Stellantis Calibration Engineer ran Powertrain Control Module (PCM) diagnostics and confirmed that the vehicle’s PCM was tampered with and contained non-factory software.” A spokesperson added, “I haven’t seen anything on our end regarding mufflers (ie not the issue).”

A “PCM” is the Power Control Module. It is essentially the brains of your car’s engine and transmission. It controls different systems based on sensors placed in different locations, including the exhaust system. Removing the mid-muffler mostly increases the engine’s rumble sound.

What does removing a mid-muffler do?​

It also may slightly improve exhaust flow by its removal, increasing power. But with 807 hp in stock form, the increase will be extremely minimal. And just for the reason this Hellcat owner is experiencing, it can void warranties.

Confused? We are. The owner says, “The car was NEVER MODIFIED with anything ever.”

But the dealer is doubling down on it not honoring the warranty. According to the owner, it said, “If you get a mid-muffler delete on a Dodge vehicle it voids the warranty, end of story. They said it changes the parameters of the engine.”

Emissions laws in most states are strict. It is against federal and state laws to change or tamper with emissions systems in vehicles. Fines, and costs to restore things back to original specs, make it costly for whatever minimal gain in power or exhaust note results. And we’re speaking from experience from our perch in California, one of the strictest states for emissions.

The post 800-Mile 2023 Hellcat Jailbreak Warranty Canceled with $36,000 Repair: What Happened? appeared first on MotorBiscuit.


 
I dont get it, did the muthafucka make changes to the car on his own or not??

He claims he didnt, if he didnt how could they kill his warranty!!!

btw I heard the waiting list for this car is fuckin insane... and because this is the last

gas model, they Know its going to be classic and upped the price on the car to damn near 150 stacks!!
 

Why Dodge Was Right To Refuse To Replace 800-Mile Blown-Up Hellcat Engine

This isn’t the first story about a blown-up engine in a new car, one that has covered minimal miles and with no tampering with the engine.

However, this story is hard to ignore – a brand-new 2023 Dodge Challenger SRT Hellcat Jailbreak muscle car that blew up after only 800 miles, and with the only modification being a minor, common, non-engine-related customization to the end of the exhaust to make the car sound louder.

When the owner’s car had ‘grenaded’, Dodge checked over the machine and refused to repair the Hellcat engine under warranty, leaving a $36,000 bill to add to the already-considerable cost of the Challenger.

Considering all the available information, RacerX on YouTube weighs in on the discussion and considers new evidence that suggests that Dodge was 100% right.

800-Mile Dodge Challenger Jailbreak Grenades: No Help Offered​

A mid-muffler delete got carried out to the Jailbreak prior to the car’s engine failing, and this is the only modification highlighted to Dodge upon inspection. As RacerX says, this is a very common mod that gets carried out on a great number of cars, and not one that should affect the engine negatively in any way. He says that this could void your exhaust warranty, but not void engine-related parts.

Unfortunately, with new information he took from Car Scoops, it came to light that the car’s PCM control unit got tampered with prior to Dodge inspecting the dead vehicle. Unlocking the PCM is essential when owners wish to tune their cars to free more power from the engine, and Dodge can tell when this has happened.

There are other ways to make cars faster, but as RacerX says, tuning is something that messes with the engine and creates more power, something which when done incorrectly, can go wrong.

Here’s Why You Shouldn’t Tune Your Engine Without Cash Spare​

It seems that the owner probably had the car tuned as well as deleted the muffler, and Dodge refused the warranty repair due to the engine operating outside its factory specification. Effectively, cylinder no. 7 in the 6.2-liter V8 had no pressure and the engine was trash.

It’s unlikely the engine spontaneously blew up due to a defect. Hellcat engines are strong, capable of lots of boost, and get designed and tested extensively prior to getting sold at a forecourt – RacerX says that you can tune your car, but you need to ‘pay to play’.

This means, if it goes wrong, you need the money to pay the repair bill if the engine or other parts go south. In this case, the unlocked PCM is unfortunate as even if the car wasn’t tuned, it was enough for Dodge to call foul play. The Dodge Challenger SRT Hellcat Jailbreak is a top-tier Challenger, with a 6.2-liter supercharged V8 and 807 hp / 707 lb-ft, and it starts from $80,000 online, making the additional $36,000 for a new engine look pricey.



@Mrfreddygoodbud
 
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2023 Dodge Challenger Hellcat Jailbreak

With only 1,000 miles on the ticker, one would think this 2023 Dodge Challenger Hellcat Jailbreak would fall under its manufacturer’s warranty, no problem. But no, Dodge denied warranty repairs for the almost new Jailbreak widebody. After all, dealer inspection revealed the engine lost compression in one cylinder, what the dealer calls a “dead miss.”

https://go.microsoft.com/fwlink/?LinkID=286759

Why does the Challenger Hellcat Jailbreak need warranty work?​


All of the cylinders on the 790-mile engine were showing perfect compression, except for cylinder No.7. It showed zero compression. So the problem was a dead cylinder, with a warranty replacement engine set to replace it. Except, Dodge said, “Not so fast.”

According to Carscoops, Dodge says that “Your warranties do not cover the costs of repairing damage or conditions caused by: ‘Tampering with the emission systems, or with a part that could affect the emission systems.’” The owner says that because Dodge claims that the Challenger’s mid-muffler was missing, it can’t honor the warranty.

What does Dodge say the Challenger owner modified?​


This means the owner can expect a $36,000 engine replacement. He said on his Facebook page the dealer “pulled the computer and clearly see it was a faulty engine lost compression and was their fault. From what Dodge told the dealer yesterday, they said this is not the first 2023 this happened to.”

He says the mid-muffler and entire emissions system are stock. But this is where things start to get confusing. You see, Dodge says this isn’t about the mid-muffler. Dodge says, “The warranty claim was rejected after a Stellantis Calibration Engineer ran Powertrain Control Module (PCM) diagnostics and confirmed that the vehicle’s PCM was tampered with and contained non-factory software.” A spokesperson added, “I haven’t seen anything on our end regarding mufflers (ie not the issue).”

A “PCM” is the Power Control Module. It is essentially the brains of your car’s engine and transmission. It controls different systems based on sensors placed in different locations, including the exhaust system. Removing the mid-muffler mostly increases the engine’s rumble sound.

What does removing a mid-muffler do?​

It also may slightly improve exhaust flow by its removal, increasing power. But with 807 hp in stock form, the increase will be extremely minimal. And just for the reason this Hellcat owner is experiencing, it can void warranties.

Confused? We are. The owner says, “The car was NEVER MODIFIED with anything ever.”

But the dealer is doubling down on it not honoring the warranty. According to the owner, it said, “If you get a mid-muffler delete on a Dodge vehicle it voids the warranty, end of story. They said it changes the parameters of the engine.”

Emissions laws in most states are strict. It is against federal and state laws to change or tamper with emissions systems in vehicles. Fines, and costs to restore things back to original specs, make it costly for whatever minimal gain in power or exhaust note results. And we’re speaking from experience from our perch in California, one of the strictest states for emissions.

The post 800-Mile 2023 Hellcat Jailbreak Warranty Canceled with $36,000 Repair: What Happened? appeared first on MotorBiscuit.


I dont get it, did the muthafucka make changes to the car on his own or not??

He claims he didnt, if he didnt how could they kill his warranty!!!

btw I heard the waiting list for this car is fuckin insane... and because this is the last

gas model, they Know its going to be classic and upped the price on the car to damn near 150 stacks!!

If you think the waiting list is insane……

Wait til u see the ni99a waiting at the gas station with the gat list.

Trying to insure this bir@# will be insane.

Carry on…..
 
If you think the waiting list is insane……

Wait til u see the ni99a waiting at the gas station with the gat list.

Trying to insure this bir@# will be insane.

Carry on…..

LOL yea I know of a bruh that just moved out to Dallas last year,

He pulled up in a 2022 hellcat.... went to the store, walked out,

shit was GONE fo real in SIXTY seconds...... he good though, his insurance damn near

paid for the one he has on order now..

some smart bruh started a business where he comes to your house to fill up your car....
 
Never make mods to a car under warranty you can't revert back to factory when needed. Never take a mod'ed caar to the dealer with mods in place.


I thought everyone knew this.
Because everyone thinks the letter of how the rule is written is the same in reality. Basically "the mod has to be proven to have caused the issue for warranty to be denied" rule. No. The dealer can find a reason to deny a warranty on any performance vehicle. Dealers aren't stupid and as scarce as some parts are they're looking for a reason to not be on the hook for warranty work that doesn't pay shit. I had the dealer I bought my Type-R from deny a claim because they read the ecu and tried to say they saw "numerous redline shifts" and tried to say i was racing. I mean... I wasnt racing, but I damn sure drove it like I bought a Type-R and not an Si... After a few weeks of back and forth I had it picked up and towed to another dealer and they fixed the spun bearing under warranty. Bone stock minus a drop in high flow filter. Anything serious be prepared for a dog fight with the dealer, and if modded... :smh:
 
That’s for the deep pocket folks. Why modify it at all; it’s already a beast. Companies aren’t trying to just give away motors and transmissions when they know folks are doing burnouts and tinkering with the computers. I don’t see a problem with denying the claim if they “jail broke” it whatever. Enjoy the fucking car as-is or understand the risks.
 
Everybody knows you don't touch SHIT on any car unless you want to void the warranty. If you do ANYTHING you better be prepared to pay to service the car out of pocket.
Those investigators the companies send out are former modders, they know what to look for, even if it's boltheads that have been improperly torqued.
 
This car here this version right here I would buy but I have to have 24 hours Security around this damn car


They gotta come up with better theft prevention after that rash of teens as young as 12 stealing them.... and that bunch of them that were stolen off the factory lot in Detroit

:itsawrap:
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They gotta come up with better theft prevention after that rash of teens as young as 12 stealing them.... and that buch of them that were stolen off the factory lot in Detroit

:itsawrap:
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Certain models of this car is not being stolen by teens. It’s been stolen by grown man with machine guns. Trust me, I live in Atlanta I heard some stories. If you have a hellcat or the convertible I just posted….. you are going to have to get into a gun battle just to keep your car
 
Certain models of this car is not being stolen by teens. It’s been stolen by grown man with machine guns. Trust me, I live in Atlanta I heard some stories. If you have a hellcat or the convertible I just posted….. you are going to have to get into a gun battle just to keep your car
The ones they were attempting to steal from the factory were Hellcats

Detroit police caught the kids, aged 11, 12, and 14, in a storage lot at Dodge’s Jefferson North Plant. The kids had been attempting to break into Charger and Challenger Hellcats that were stored in the lot. The cars they were trying to take were worth between $80,000 and $90,000.

Kids Age 11, 12, And 14 Caught Trying to Steal Hellcats From Dodge Factory​

The three kids were apprehended while breaking into Challenger and Charger Hellcats in a storage lot at Dodge's Jefferson North Plant in Detroit.​

 
My muffler is deleted and I have a cold air intake. I do have a tune, but it's a piggyback tune. When I take my car to the dealer, I just remove the tune in about 10 minutes and I'm good to go.

So many of these Kats will tune their ECUs hoping that nothing blows up on them. When shit hits the fan and the dealer hooks up their computer to the car, they can immediately tell the ECU has been tuned.

Dude is fucked!!!
 
The ones they were attempting to steal from the factory were Hellcats

Detroit police caught the kids, aged 11, 12, and 14, in a storage lot at Dodge’s Jefferson North Plant. The kids had been attempting to break into Charger and Challenger Hellcats that were stored in the lot. The cars they were trying to take were worth between $80,000 and $90,000.

Kids Age 11, 12, And 14 Caught Trying to Steal Hellcats From Dodge Factory​

The three kids were apprehended while breaking into Challenger and Charger Hellcats in a storage lot at Dodge's Jefferson North Plant in Detroit.​

No, I am not denying that because that’s an easy target without Security. But the high-end models of dodge challenger and charger in the streets you will get into a gun battle just to keep the car with grown man.
 
Mustangs if you want a boost or forced induction build aftermarket.

GM(vette, camaro, caddy) if you want a naturally aspirated build aftermarket.

Dodge you better keep them stock :lol:

Everyone knows once you tune the TCM or ECU that Warranty is toast.

I still don't see how a mid muffler delete would need a tune. Now once you add longtubes and removed those cats then you need to tune so it wont run lean.
 
My muffler is deleted and I have a cold air intake. I do have a tune, but it's a piggyback tune. When I take my car to the dealer, I just remove the tune in about 10 minutes and I'm good to go.

So many of these Kats will tune their ECUs hoping that nothing blows up on them. When shit hits the fan and the dealer hooks up their computer to the car, they can immediately tell the ECU has been tuned.

Dude is fucked!!!
:confused:Your cars computer doesn't keep a diagnostic like on a plane? Wouldn't that tell them if you had a tune on it, then removed it by the engine performance readings?
 
:confused:Your cars computer doesn't keep a diagnostic like on a plane? Wouldn't that tell them if you had a tune on it, then removed it by the engine performance readings?
It does and yes they can tell. You can take off the tune and return to stock, but they can run your ECU and tell it was flashed. Just like they could see multiple redline shifts on mine before it threw the code. You can't fool the techs knowing where to look and what to look for. As others have said. It's best not to tune anything you're making payments on. Honda quoted me 15k for a new engine, or 3k to crack it open and see what was wrong, plus pay for whatever was broken, or 1800 to drop the oil pan, replace the bearing and cross my fingers. All out of pocket because that dealer wasn't trying to honor the warranty.
 
:confused:Your cars computer doesn't keep a diagnostic like on a plane? Wouldn't that tell them if you had a tune on it, then removed it by the engine performance readings?


It depends on the make and model. Some warranties are stricter than others but by and large piggyback tunes only increase fuel rail pressure so if you remove them and drive around for a while the DME should reset and nothing is left as evidence. The record may show an increase in certain areas but without a provable cause, there's nothing they can do about it. This has been taken to court against several manufacturers and the manufacturers lost.

Modification of any part will void certain makes and models' warranties. So removing cats or mid-pipes is going to void them. Even intakes will void them. As I said, it differs from manufacturer to manufacturer.

And then there are local laws which may or may not prohibit modifications.

Bottom line - if you start to mod in any way just be prepared to pay the piper.
 
Never make mods to a car under warranty you can't revert back to factory when needed. Never take a mod'ed car to the dealer with mods in place.


I thought everyone knew this.
Legally you're allowed to mod cars and it doesn't void your warranty. The only way that an auto company can void your warranty based on a mod is if they can prove that the mod damaged your vehicle.

 
Legally you're allowed to mod cars and it doesn't void your warranty. The only way that an auto company can void your warranty based on a mod is if they can prove that the mod damaged your vehicle.



Some mods are illegal. And the point is to avoid fights with the dealer over warranty repairs.

"Misuse of the vehicle: This term can be interpreted in a number of ways and often includes racing or competition of any type, overloading the vehicle, or going off-road if the vehicle wasn’t designed to. Some automakers will void your warranty for these infractions, and this decision is typically left to the discretion of the warranty administrator. Even if there is no proof and only signs of abuse, your warranty claim may be denied."

See the "racing" ?

I had my fair share of fights with them over K & N filters
 
It depends on the make and model. Some warranties are stricter than others but by and large piggyback tunes only increase fuel rail pressure so if you remove them and drive around for a while the DME should reset and nothing is left as evidence. The record may show an increase in certain areas but without a provable cause, there's nothing they can do about it. This has been taken to court against several manufacturers and the manufacturers lost.

Modification of any part will void certain makes and models' warranties. So removing cats or mid-pipes is going to void them. Even intakes will void them. As I said, it differs from manufacturer to manufacturer.

And then there are local laws which may or may not prohibit modifications.

Bottom line - if you start to mod in any way just be prepared to pay the piper.
Well said!

The other thing is to have a good relationship with your service writer! They will overlook certain things and help you out when they can.

Trust me, I know!
 
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Turns out he had the car chip tuned. Oops...no fixy.



https://www.hotcars.com/dodge-refuses-blown-up-hellcat-warranty/

Now he might as well get a crate with 6-bolt mains, bore it, stroke it, polish it, and upgrade the rails, injectors, and pumps. Stop bullshitting and make it a 1000+ HP monster. It only goes in a straight line anyway.

I am sitting here like what type of individual would mod such an expensive and already suped up car that has been barely driven, then I saw the skin tone and chubby fingers of the owner, and told myself that explains a lot.
 
Turns out he had the car chip tuned. Oops...no fixy.



https://www.hotcars.com/dodge-refuses-blown-up-hellcat-warranty/

Now he might as well get a crate with 6-bolt mains, bore it, stroke it, polish it, and upgrade the rails, injectors, and pumps. Stop bullshitting and make it a 1000+ HP monster. It only goes in a straight line anyway.

Good update video... when you play with expensive toys.... expect expensive repairs.... "Fuck around and find out, Pro Edition"


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