Man spectrum in Ohio is the worst shit ever, I have been through 7 phone battles and 4 technicians visits to finally get my shit right, my internet only been good for 2 months now, the last technician that came to my house told me straight up to complain about the other 3 technicians he said they were complete fuckups he said they didn't ground any of the wires and he was going to complain about them too because he was tired of cleaning up there mess every time.
and these dick heads only gave me a 40 dollar credit for 3 months of my connection dropping every 10-15 minutes I hate spectrum! they should have given me at least a free month of service.
I might switch to ATT real soon.