Rivian Is Doing What Tesla Should Have Done Years Ago

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2022-2023 Rivian R1T Truck Forward Vision

Rivian has announced it's inked a deal with Mitchell International, a San Diego-based company specializing in helping vehicle owners simplify and expedite the collision repair and claims process. Why is this such a big deal? Because accidents happen and R1T and R1S owners understandably want their post-crash vehicles repaired properly as soon as possible.

Servicing vehicles is a massive undertaking, something that Tesla has struggled with. There have been reports of Tesla owners waiting months for their vehicles to be repaired due to a lack of service centers and certified technicians. Even filing claims with insurance providers have proven complex.

Rivian is the first EV manufacturer to provide customers with a third-party agreement like this.

The companies' agreement works like this: insurers and collision repairers can use Mitchell Cloud Estimating and Mitchell Cloud Estimating TruckMax to prepare damage appraisals and access repair procedures for Rivian's full line-up of passenger and commercial vehicles, including its EDV delivery van.

"Rivian is committed to supporting our passionate, adventurous owners and customers throughout the vehicle lifecycle. Unfortunately, this may occasionally include a collision event," said Rivian's Manager of Collision Data and Industry Relations, Brandon Chittenden. "We are eager to make Rivian's data available in Mitchell's collision estimating database. This is a crucial step in helping insurance carriers and repairers restore our vehicles to pre-accident integrity and get our customers back on their adventures quickly."

The timing of this licensing agreement is very good as Rivian continues to increase production. Since its founding in 2021, Rivian has built over 34,0000 vehicles and counting. This year alone over 9,000 EVs have rolled off its assembly line in Normal, Illinois.

The process of repairing and maintaining EVs is similar to ICE vehicles but it's not completely identical, and Rivian is keenly aware of this.
"Bringing in Mitchell makes sense as EV adoption rates continue to increase, which has reinforced the need for accurate data on the latest vehicles along with a technology platform built for battery electric vehicles (BEVs) and their unique design differences," said Debbie Day, executive vice president and general manager of Mitchell's Auto Physical Damage division.

Put more simply, this expanded EV coverage, thanks to a cloud-based estimating platform, is specifically designed to provide more accurate and efficient EV damage appraisals.

Mitchell says it has authored data for 168 mild hybrid, hybrid, plug-in hybrid, and battery-electric vehicles, representing over 3,500 unique vehicle configurations. Time will tell whether this agreement will make things easier for Rivian owners post-collision but it's certainly a step in the right direction.

 
BS. My Tesla repair was smooth as hell. Rivian is losing money on every vehicle they sell and having a difficult time ramping their production. I predict they will be bankrupt within 3 years.
There's 2 Gerber Collision Centers within 10 miles of me, one has every damn American car /SUV sitting in the lot but usually gone in a few days

The other is where they send the foriegns and Teslas.....some of the Teslas are unique (chrome wrapping, gold wrapping, matte finishes) so they stand out....those mfkrs sit there for weeks upon weeks......I think the gold one was there on the lot over a month, the damage appeared to be to the axel and front /quarter panel..... nothing too major

Another one was obviously a total (air bags deployed, front end damaged to hell), sat for almost 2 months

All the Teslas sit out there longer than the other cars...
 
There's 2 Gerber Collision Centers within 10 miles of me, one has every damn American car /SUV sitting in the lot but usually gone in a few days
The other is where they send the foriegns and Teslas.....some of the Teslas are unique (chrome wrapping, gold wrapping, matte finishes) so they stand out....those mfkrs sit there for weeks upon weeks......I think the gold one was there on the lot over a month, the damage appeared to be to the axel and front /quarter panel..... nothing too major
Another one was obviously a total (air bags deployed, front end damaged to hell), sat for almost 2 months

All the Teslas sit out there longer than the other cars...
Not the least bit surprised man



.
 
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2022-2023 Rivian R1T Truck Forward Vision

Rivian has announced it's inked a deal with Mitchell International, a San Diego-based company specializing in helping vehicle owners simplify and expedite the collision repair and claims process. Why is this such a big deal? Because accidents happen and R1T and R1S owners understandably want their post-crash vehicles repaired properly as soon as possible.

Servicing vehicles is a massive undertaking, something that Tesla has struggled with. There have been reports of Tesla owners waiting months for their vehicles to be repaired due to a lack of service centers and certified technicians. Even filing claims with insurance providers have proven complex.

Rivian is the first EV manufacturer to provide customers with a third-party agreement like this.

The companies' agreement works like this: insurers and collision repairers can use Mitchell Cloud Estimating and Mitchell Cloud Estimating TruckMax to prepare damage appraisals and access repair procedures for Rivian's full line-up of passenger and commercial vehicles, including its EDV delivery van.

"Rivian is committed to supporting our passionate, adventurous owners and customers throughout the vehicle lifecycle. Unfortunately, this may occasionally include a collision event," said Rivian's Manager of Collision Data and Industry Relations, Brandon Chittenden. "We are eager to make Rivian's data available in Mitchell's collision estimating database. This is a crucial step in helping insurance carriers and repairers restore our vehicles to pre-accident integrity and get our customers back on their adventures quickly."

The timing of this licensing agreement is very good as Rivian continues to increase production. Since its founding in 2021, Rivian has built over 34,0000 vehicles and counting. This year alone over 9,000 EVs have rolled off its assembly line in Normal, Illinois.

The process of repairing and maintaining EVs is similar to ICE vehicles but it's not completely identical, and Rivian is keenly aware of this.
"Bringing in Mitchell makes sense as EV adoption rates continue to increase, which has reinforced the need for accurate data on the latest vehicles along with a technology platform built for battery electric vehicles (BEVs) and their unique design differences," said Debbie Day, executive vice president and general manager of Mitchell's Auto Physical Damage division.

Put more simply, this expanded EV coverage, thanks to a cloud-based estimating platform, is specifically designed to provide more accurate and efficient EV damage appraisals.

Mitchell says it has authored data for 168 mild hybrid, hybrid, plug-in hybrid, and battery-electric vehicles, representing over 3,500 unique vehicle configurations. Time will tell whether this agreement will make things easier for Rivian owners post-collision but it's certainly a step in the right direction.

 
BS. My Tesla repair was smooth as hell. Rivian is losing money on every vehicle they sell and having a difficult time ramping their production. I predict they will be bankrupt within 3 years.
1992 Hyundais have better build quality than Teslas.

I've heard nightmare stories about Tesla service.
 
1992 Hyundais have better build quality than Teslas.

I've heard nightmare stories about Tesla service.

I can only speak to my experience. I had a small issue when I got my Model Y. I requested service thru the app and a repairman can to my house 2 days later. He couldn’t fix it so he scheduled an appointment at the closest repair center. I got a loaner Model 3 with free charging. My car was ready in less than a week with no issues.
 
I can only speak to my experience. I had a small issue when I got my Model Y. I requested service thru the app and a repairman can to my house 2 days later. He couldn’t fix it so he scheduled an appointment at the closest repair center. I got a loaner Model 3 with free charging. My car was ready in less than a week with no issues.
There are issues w/ all brands, but the difference w/ Tesla is paying a premium price with suspect build quality on most of their cars.

Glad you seem to enjoy yours and had a positive service experience, but for the price, that should be most of Tesla owner's experience.
 
Lmbaoooooo you love you some Elon


It’s not that I like him personally, but Tesla is an an amazing company. They are far ahead of the EV competition. GM and Ford are making inferior EVs and losing money on them.They have to increase EV production while slowing the production of the cars they are actually profiting on. They have a battle with the United Auto Workers Union on the horizon. They are offering severance packages to downsize and will likely start laying off people. Our government is offering all kinds of tax incentives for EVs but Tesla has such a battery and EV production advantage that they are going to get most of that money.

I feel like I’m watching Apple develop and trying to talk brothers into investing but they are busy focusing on how much they hate Steve Jobs.
 
BS. My Tesla repair was smooth as hell. Rivian is losing money on every vehicle they sell and having a difficult time ramping their production. I predict they will be bankrupt within 3 years.
So did Tesla but they had government subsidies to bail them out.
 
There are issues w/ all brands, but the difference w/ Tesla is paying a premium price with suspect build quality on most of their car
Glad you seem to enjoy yours and had a positive service experience, but for the price, that should be most of Tesla owner's experience.
Yeah Tesla topped JDPower's owner satisfaction list last year. Tesla owners love Teslas. Its the people that don't own them that are doing the complaining.
 
So did Tesla but they had government subsidies to bail them out.
All Automakers were offered subsidies. Tesla was able to ramp up production to benefit from them. Other US automakers have been paying Tesla for EV credits because they hadn't produced enough. GM only
 
1992 Hyundais have better build quality than Teslas.

I've heard nightmare stories about Tesla service.
I can only speak to my experience. I had a small issue when I got my Model Y. I requested service thru the app and a repairman can to my house 2 days later. He couldn’t fix it so he scheduled an appointment at the closest repair center. I got a loaner Model 3 with free charging. My car was ready in less than a week with no issues.

Model Y Burst Into Flames On Side Of The Road: Tesla Told Owner To Bring 'Fully Burned' Vehicle To Service Center​

AA1bB7GK.img


A Tesla Inc (NASDAQ: TSLA) owner was driving his Model Y down the road when the car began shaking. A few minutes after he pulled over to check for a flat tire, the whole car burst into flames.

The only advice Tesla's customer service team offered was to bring the burnt vehicle to their service center.

What Happened: After Bishal Malla's Tesla went up in smoke on the side of the road, he called Tesla looking for help. Instead of answers, he was met with ridiculous requests, per a Business Insider report.

Although the company made note of the report, no one offered any real guidance. He followed up with the company several times, but again received much of the same.

"One agent I talked to had an audacity to tell me to take my fully burned Tesla to the Tesla recommended servicing center," Malla wrote in a post on Reddit.

"How in the world am I going to do that?"

The Tesla owner reportedly told Business Insider that the customer service representative didn't even recommend a way of transporting the burned vehicle.

He acknowledged on Reddit that the incident would be covered by insurance, but Malla was more concerned about his safety and the safety of others.

He still hasn't been able to get answers from the EV maker, which is surprising, he said, adding he was shocked when he pulled over to find the car on fire and noted that he felt lucky to be alive.

"If this had happened 30 minutes later, my whole family would be in there," Malla said.




 

Model Y Burst Into Flames On Side Of The Road: Tesla Told Owner To Bring 'Fully Burned' Vehicle To Service Center​

AA1bB7GK.img


A Tesla Inc (NASDAQ: TSLA) owner was driving his Model Y down the road when the car began shaking. A few minutes after he pulled over to check for a flat tire, the whole car burst into flames.

The only advice Tesla's customer service team offered was to bring the burnt vehicle to their service center.

What Happened: After Bishal Malla's Tesla went up in smoke on the side of the road, he called Tesla looking for help. Instead of answers, he was met with ridiculous requests, per a Business Insider report.

Although the company made note of the report, no one offered any real guidance. He followed up with the company several times, but again received much of the same.

"One agent I talked to had an audacity to tell me to take my fully burned Tesla to the Tesla recommended servicing center," Malla wrote in a post on Reddit.

"How in the world am I going to do that?"

The Tesla owner reportedly told Business Insider that the customer service representative didn't even recommend a way of transporting the burned vehicle.

He acknowledged on Reddit that the incident would be covered by insurance, but Malla was more concerned about his safety and the safety of others.

He still hasn't been able to get answers from the EV maker, which is surprising, he said, adding he was shocked when he pulled over to find the car on fire and noted that he felt lucky to be alive.

"If this had happened 30 minutes later, my whole family would be in there," Malla said.




Damn....
 
Anybody buying up any RIVN stock? It's at around 14.45 now. Still trying to get a feel on the 5, 10 year outlook, like will I feel stupid in 2028 for not buying or smart for buying....

.
 
It’s not that I like him personally, but Tesla is an an amazing company. They are far ahead of the EV competition. GM and Ford are making inferior EVs and losing money on them.They have to increase EV production while slowing the production of the cars they are actually profiting on. They have a battle with the United Auto Workers Union on the horizon. They are offering severance packages to downsize and will likely start laying off people. Our government is offering all kinds of tax incentives for EVs but Tesla has such a battery and EV production advantage that they are going to get most of that money.

I feel like I’m watching Apple develop and trying to talk brothers into investing but they are busy focusing on how much they hate Steve Jobs.
Amazing, as in Amazingly racist. BMW EV’s blow away Tesla . They are not the only game in town anymore and are about to get passed up
 
As a Tech...who has experienced Teslas Bullshit first hand.
All I can say is dont wreck it or do anything to void their warrenty.
I have a glass guy who puyt a windshield into one and the car itself
reported back to Tesla that there was an unauthorized repair going on and they tried to void the warrenty.
The cars have cameras all the way around them and the service center can actually see and hear whats happening.
Yes these cars sit longer... The trick is not to fix them but to put a customer into a newer one.
Tesla has been after this guy "Rich Rebuilds" for years and he has almost single handedly helped to make changes in the laws that tesla actually break because of their lack of repair options and 3rd party repairs. Its a monopoly and thats cant stand
 

Model Y Burst Into Flames On Side Of The Road: Tesla Told Owner To Bring 'Fully Burned' Vehicle To Service Center​

AA1bB7GK.img


A Tesla Inc (NASDAQ: TSLA) owner was driving his Model Y down the road when the car began shaking. A few minutes after he pulled over to check for a flat tire, the whole car burst into flames.

The only advice Tesla's customer service team offered was to bring the burnt vehicle to their service center.

What Happened: After Bishal Malla's Tesla went up in smoke on the side of the road, he called Tesla looking for help. Instead of answers, he was met with ridiculous requests, per a Business Insider report.

Although the company made note of the report, no one offered any real guidance. He followed up with the company several times, but again received much of the same.

"One agent I talked to had an audacity to tell me to take my fully burned Tesla to the Tesla recommended servicing center," Malla wrote in a post on Reddit.

"How in the world am I going to do that?"

The Tesla owner reportedly told Business Insider that the customer service representative didn't even recommend a way of transporting the burned vehicle.

He acknowledged on Reddit that the incident would be covered by insurance, but Malla was more concerned about his safety and the safety of others.

He still hasn't been able to get answers from the EV maker, which is surprising, he said, adding he was shocked when he pulled over to find the car on fire and noted that he felt lucky to be alive.

"If this had happened 30 minutes later, my whole family would be in there," Malla said.




Sensationalist article on one incident. Google the issues that the Chevy Bolt has had.
Anybody buying up any RIVN stock? It's at around 14.45 now. Still trying to get a feel on the 5, 10 year outlook, like will I feel stupid in 2028 for not buying or smart for buying....

.

Don’t do it! Look at Rivian’s financials. They are losing money on EVs with low projections on production. They are burning through their cash and rates are high for businesses to borrow.
Amazing, as in Amazingly racist. BMW EV’s blow away Tesla . They are not the only game in town anymore and are about to get passed up
Bullshit. Pull up a BMW EV and we can compare it headvto head with its comparable Tesla model. The Tesla will shit on it on range/battery size,charging speed, and acceleration.
I Googled "BMW EV vs Tesla" and these were the first 3 results:
 
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Google the issues that the Chevy Bolt has had.


Don’t do it! Look at Rivian’s financials. They are losing money on EVs with low projections on production. They are burning through their cash and rates are high for businesses to borrow.

Bullshit. Pull up a BMW EV and we can compare it headvto head with its comparable Tesla model. The Tesla will shit on it on range/battery size,charging speed, and acceleration.
Ummmmm, I must've missed something.... no one was talking about the Chevy bolt...... don't shoot the messenger..... and definitely don't deflect like your Trump or any other generic Republican

:tut::tut::tut:
.
 
I'm surprised that this tesla con has gone on for so long. But not that surprised. musk is a conman. tesla is just an okay product. The lower-end models are pure trash.
Nobody talks about how destructive to the environment those batteries are. Both their construction and their disposal.
And the service nightmare hits just keep on coming now that musk has involved himself in other things.

As dr. truth correctly stated Merc, BMW, and Porsche have much, much better EV options. And they WILL walk a tesla on the track. Those companies have been racing cars for decades. Do you really think a company less than 20 years old can compete with them?
And oh boy, here come the Italians.
 
Ummmmm, I must've missed something.... no one was talking about the Chevy bolt...... don't shoot the messenger..... and definitely don't deflect like your Trump or any other generic Republican

:tut::tut::tut:
.
Brother, I'm not trying to debate you. After owning a Tesla myself, I was so impressed that I have spent dozens of hours in the rabbit hole of Tesla as a company, their financials, their competition, and the projections. Their competition is trying to sell inferior products with more obstacles, at a loss. Meanwhile Tesla is growing rapidly, with huge margins, and alot of cash on hand. This is a huge investment opportunity. If you want to focus on Elon, reach for negatives, and invest in a company that is losing money and burning through their cash, go on ahead.
 
I'm surprised that this tesla con has gone on for so long. But not that surprised. musk is a conman. tesla is just an okay product. The lower-end models are pure trash. Nobody talks about how destructive to the environment those batteries are. Both their construction and their disposal. Name an EV better for the environment
And the service nightmare hits just keep on coming now that musk has involved himself in other things.

As dr. truth correctly stated Merc, BMW, and Porsche have much, much better EV options. And they WILL walk a tesla on the track. Those companies have been racing cars for decades. Do you really think a company less than 20 years old can compete with them?
And oh boy, here come the Italians.

 
Sensationalist article on one incident. Google the issues that the Chevy Bolt has had.


Don’t do it! Look at Rivian’s financials. They are losing money on EVs with low projections on production. They are burning through their cash and rates are high for businesses to borrow.

Bullshit. Pull up a BMW EV and we can compare it headvto head with its comparable Tesla model. The Tesla will shit on it on range/battery size,charging speed, and acceleration.
I Googled "BMW EV vs Tesla" and these were the first 3 results:
I don’t give a fuck what some magazine geek says. The BMW build quality is light years better than that nazi shit box racist fuck boy car that every other person has.
 

@^SpiderMan^

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https://cars.usnews.com/cars-trucks/tesla/model-3
https://www.kbb.com/tesla/model-3/

Nobody talks about how destructive to the environment those batteries are. Both their construction and their disposal. Name an EV better for the environment

And the service nightmare hits just keep on coming now that musk has involved himself in other things.

As dr. truth correctly stated Merc, BMW, and Porsche have much, much better EV options. And they WILL walk a tesla on the track. Those companies have been racing cars for decades. Do you really think a company less than 20 years old can compete with them?
And oh boy, here come the Italians.


https://www.kbb.com/best-cars/fastest-electric-cars/

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What is this supposed to prove? Do you know the percentage of fast-food restaurants to quality restaurants? Just because the unknowledgeable want and consume it doesn't make it good. And that's what these magazines do: cater to the median masses. If you knew anything about cars you'd know the difference in quality. There is no way any tesla is coming close to the F&F of the Germans. And as I said: here come the Italians. But do you.
 
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I don’t give a fuck what some magazine geek says. The BMW build quality is light years better than that nazi shit box racist fuck boy car that every other person has.

@jagu
Hey fellas, what do ya'll think of the new 5 series?
Honestly, I don't know if I like the direction BMW is going lately :(

@Dr. Truth
How's your M340i been holding up? Any problems? Or still running good?


 
@jagu
Hey fellas, what do ya'll think of the new 5 series?
Honestly, I don't know if I like the direction BMW is going lately :(

@Dr. Truth
How's your M340i been holding up? Any problems? Or still running good?



What don’t you like about the car that you posted.
The i5 m60 comes with 600hp, available soft close doors and head up display , bowers and Wilkins stereo , 4 wheel steering and it will start under $100k.
Now go look at a similar Porsche Taycan 4 s which be $130k or a poorly made Tesla at the same price.
 
What don’t you like about the car that you posted.
The i5 m60 comes with 600hp, available soft close doors and head up display , bowers and Wilkins stereo , 4 wheel steering and it will start under $100k.
Now go look at a similar Porsche Taycan 4 s which be $130k or a poorly made Tesla at the same price.

I don't know
I'm not really a big fan of electric (plug in) vehicles :dunno:
As for specifically that new 5 series
Something about the front end is throwing me off :dunno:
 

Hold your (electric) horses: Rivian’s EV fiasco has left consumers regretting orders​


Thinking about a Rivian Truck or SUV? Many on the waiting list have given up after waiting over 3 years for a vehicle. What’s worse is that of those early adopters who have actually received a Rivian, if they’ve had any issues with the vehicle they are on the hook for hefty repair and towing fees. Many have parted ways with Rivian and are returning to dependable and honest dealers like Butler Ford near Macon. "We're been in business for over 40 years and offer our customers honest pricing and transparent, realistic wait times for cars" says Matt Brabham, GM of Butler Ford, serving Atlanta and Macon.

AA1cNBFS.img

Thinking about a Rivian Truck or SUV? Many on the waiting list have given up after waiting over 3 years for a vehicle. What’s worse is those early adopters who have received a Rivian, if they’ve had any issues with the vehicle they are on the hook for hefty repair, towing fees.

While no car manufacturer was immune to the production delays caused by a chip shortage, legacy manufacturers like Ford are able to adjust and ramp up production quicker than a very young EV-only manufacturer like Rivian. That’s why Ford’s wait times for new models are much shorter than the 3 years Rivian’s customers are having to wait.

Imagine waiting such a long time for a car or truck, only for it to have problems soon after you take it out for its first spin. According to Consumer Reports “We expect the Rivian to be less reliable than other cars.” For many anticipating their new truck delivery, they’ve now been informed by Rivian, they won’t get the quad motor as originally promised, but only a dual motor, resulting in 200 less horsepower.

Here are some reasons why Ford trucks are a better option than Rivian trucks:

  1. Legacy and Experience: Ford is one of the oldest and most established automobile manufacturers in the world, with over a century of experience. It has a long history of producing reliable vehicles and has a vast network of dealerships and service centers. Rivian, on the other hand, is a relatively new player in the market, having been founded in 2009.
  2. Model Range and Availability: Ford offers a wide range of truck models to cater to different customer needs, including the popular F-150 and Super Duty series. These models come in various configurations, engine options, and trim levels, providing a greater choice for customers. Rivian has only introduced the R1T electric truck and R1S SUV and has yet to diversify its lineup.
  3. Manufacturing Capacity: Ford has a massive production capacity, which allows for large-scale manufacturing and quicker availability of vehicles. With its established supply chain and manufacturing infrastructure, Ford can meet high demand and deliver vehicles in a timely manner. Rivian has limited manufacturing capacity, which can lead to longer wait times for customers. In fact, customers have already gotten fed up waiting for their Rivian truck to be delivered.
  4. Dealer and Service Network: Ford has an extensive network of dealerships and service centers across the world, making it convenient for customers to purchase, service, and maintain their vehicles. Rivian has a more limited network, especially in certain regions.
  5. Brand Reputation: Ford has built a strong brand reputation over the years, known for producing rugged and reliable trucks. This reputation is often based on long-standing customer satisfaction and loyalty. While Rivian has been positively received and has generated excitement for its electric trucks, it might take time for the brand to establish a comparable level of trust and reputation in the truck market.
  6. Affordability and Value: Ford offers a range of trucks at different price points, allowing customers to choose a vehicle that fits their budget. This affordability, combined with Ford's reputation for durability, makes Ford trucks a better value proposition for some buyers. Rivian, as an electric vehicle manufacturer, might have higher initial price points due to the cost of developing and producing electric technology.


 
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