McDonald's sued for $1.5 million by customer after employee called 'Angel' only gave him one NAPKIN with his meal
A McDonald's customer is suing the fast food restaurant for $1.5million because he was given only one napkin with his meal.
Webster Lucas claims he is now unable to work because of the 'undue mental anguish' and 'emotional distress' caused by the incident.
He launched the lawsuit following a row with the store manager at the outlet in Pacoima, California, on January 29.
Tempers seem to have flared after Mr Lucas complained that he had received just a single napkin towel with his Quarter Pounder Deluxe.
Mr Lucas, who is African-America, says the he was racially abused by the manager when he went back to the counter to ask for more, according to TMZ.
The employee, who is named only as 'Angel' and is said to be of Mexican-American appearance, is alleged to have mumbled something that sounded like 'you people', Mr Lucas claims.
Mr Lucas wrote a letter to the restaurant's manager about the incident in which he complained of his treatment and said he has been mentally scarred.
He wrote: 'Good morning, after I received your email I called McDonalds in Pacoima and spoke with "Angel" (store manager) who despite the prior misconduct of his, he again was hostile and unreasonable.
'I simply don't understand, and it is sad that I encountered the now-current situation.
'Thank you, but I don't think that you will be successful in changing "Angel's deep-seated attitude towards customers.
'I am unable to work because of the undue mental anguish and the intentional infliction of emotional distress caused by your employee "Angel" who played around when I asked for the proper spelling of his last name... that I still don't have. Take care.'
The news article:
http://www.dailymail.co.uk/news/art...n-employee-called-Angel-gives-one-NAPKIN.html
The email:
http://tmz.vo.llnwd.net/o28/newsdesk/tmz_documents/mcdonalds-letter-watermarked-01.pdf
- Webster Lucas claims he was racially abused by a McDonald's manager
- He insists 'mental anguish' after the incident has left him unable to work
- Alleged row took place at McDonald's in Pacoima, California, on January 29
A McDonald's customer is suing the fast food restaurant for $1.5million because he was given only one napkin with his meal.
Webster Lucas claims he is now unable to work because of the 'undue mental anguish' and 'emotional distress' caused by the incident.
He launched the lawsuit following a row with the store manager at the outlet in Pacoima, California, on January 29.
Tempers seem to have flared after Mr Lucas complained that he had received just a single napkin towel with his Quarter Pounder Deluxe.
Mr Lucas, who is African-America, says the he was racially abused by the manager when he went back to the counter to ask for more, according to TMZ.
The employee, who is named only as 'Angel' and is said to be of Mexican-American appearance, is alleged to have mumbled something that sounded like 'you people', Mr Lucas claims.
Mr Lucas wrote a letter to the restaurant's manager about the incident in which he complained of his treatment and said he has been mentally scarred.
He wrote: 'Good morning, after I received your email I called McDonalds in Pacoima and spoke with "Angel" (store manager) who despite the prior misconduct of his, he again was hostile and unreasonable.
'I simply don't understand, and it is sad that I encountered the now-current situation.
'Thank you, but I don't think that you will be successful in changing "Angel's deep-seated attitude towards customers.
'I am unable to work because of the undue mental anguish and the intentional infliction of emotional distress caused by your employee "Angel" who played around when I asked for the proper spelling of his last name... that I still don't have. Take care.'
The news article:
http://www.dailymail.co.uk/news/art...n-employee-called-Angel-gives-one-NAPKIN.html
The email:
http://tmz.vo.llnwd.net/o28/newsdesk/tmz_documents/mcdonalds-letter-watermarked-01.pdf
All he had to do was go to the end of the counter and get as many napkins as he wanted.
