Cant connect to the internet [homeboys PC] Help!!!

bigreg2007

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Registered
Here's the deal:

Homie has a Dell that runs Windows XP.

Two weeks ago he's having trouble accessing the internet at all.

What I did 2 days ago was uninstall internet explorer and reinstalled internet explorer 7 as per advice I saw on Microsofts website.

His computer was slow as molasses the whole time I'm doing this so I uninstall programs that he doesnt use: Limewire, Utorrent, Games, Movies etc. He ended up gaining an additional 19 gigs.

I delete all cookies and temporary internet files.

I check his high speed Versalink modem:
-disconnect all cords from and to his modem and cpu tower then reconnect
-all necessary lights were on [the modem] power, dsl, internet, wireless.


Still not able to connect.:confused: Internet explorer comes up but is running "offline"

I call his broadband provider. Of course they walk me through the same ole checklist, disconnect shit, reconnect shit, turn shit off, turn shit back on...

Still no dice...

What do I do know?
 
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